Case Study - Emirates Health Services

Our Customer Profile

Emirates Health Services (EHS) was established to enhance the efficiency of the federal health sector in the country, by providing health care and treatment services, taking preventive measures, and combating epidemics and diseases, as well as achieving sustainable development of health care.

The mission of EHS is to enhance people wellbeing by providing preemptive and integrated health services, empowering the health system with partnerships and the latest therapeutic technologies, and creating an (innovative and research) based work environment enriched with talented professionals

Application Scenario

EHS envisioned a transformative solution: a dynamic metaverse-based 3D space connecting individuals with EHS healthcare professionals, regardless of physical location. Accessible via a secure link on personal devices with camera, microphone, and speakers—no additional headsets or controllers required—this immersive platform enables seamless communication. Within the virtual space, doctors conduct health assessments, discuss treatment plans, deliver therapies, counseling, and a range of clinical services, eliminating the need for physical presence.

Business Challenges

  • Developing a metaverse involves sophisticated technologies. Managing and integrating these technologies can be complex.
  • Achieving a seamless experience for users regardless of their chosen device or virtual environment is crucial.
  • Convincing users to adopt and engage with a metaverse platform can be challenging.
  • Handling user data, ensuring secure transactions, and protecting against virtual threats pose significant challenges.

Solutions Architecture

Microsoft Workload Services Used

  1. AD Domain Controller
  2. MS SQL Servers
  3. Windows File Server

AWS Services Used


Customer Benefits

  • The use of AWS Auto Scaling and Application Load Balancer allows the architecture to automatically scale resources based on demand.
  • Multi-AZ Deployment enhances fault tolerance and ensures high availability.
  • AWS offers different pricing models based on consumption, thereby optimizing costs and avoiding upfront infrastructure investments.
  • Resources automatically scale up or down based on demand, optimizing costs
  • Increased Data Security and Compliance
  • Utilizing managed services like Amazon RDS, and Elasticache, reduces the operational burden
  • Increased Flexibility and Agility
  • Performance Optimization
  • Data Processing Efficiency
  • Monitoring and Troubleshooting

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